 |
Now you can have all of the features of the best telephone and voicemail systems, with no equipment to buy, maintain or outgrow.
An Auto Attendant or Virtual PBX is a full-featured telephone system to
answer all calls and provide options to the caller
including dial-by-extension, dial-by-name, call transfer
with find-me/follow-me, voicemail, and much more.
LOCAL NUMBER
5 or 10 FREE
extension packages
Call or click Request a Quote
for Pricing |
TOLL FREE NUMBER
5 or 10 FREE
extension packages
Call or click Request a Quote
for Pricing |
If desired, the Auto Attendant or Virtual PBX can be configured to utilize
your current voicemail, for example, transferring calls
to your cell phone and letting the call roll into your
cell phone voicemail if not answered.
You can forward an existing local number to the Auto
Attendant or Virtual
PBX, obtain a new local number from us, or use an
existing or new toll free number. We want to help your
business grow, not force you to change your number!
Sample
company Auto Attendant outgoing greeting (what your callers would hear
first):
Thank
you for calling [company name]
If
you know your parties extension, you may dial it at
anytime (i.e. extension 11, 12, 13).
For a name directory, Press   (dial
by name)
To
leave a general message for the front desk, Press (to
general mailbox)
For
____________, Press  (to
find-me number then voicemail)
For
____________, Press  (to
find-me number then voicemail)
For
____________, Press  (to
find-me number then voicemail)
For
____________, Press  (to
find-me number then voicemail)
This
greeting will now repeat, to allow you more time to make
your selection.
|
The above auto attendant can be customized to your needs, with the extensions being departments, individual staff members, information only or any combination.
Key Features include: voicemail, voice to email,
fax, fax to email, caller ID, call screening, multiple find-me/hunt numbers, 1-4 digit extensions, dial by name, dial by extension, music on hold,
web administration, custom menus, daytime/after hours menus, call transfer, e-mail message delivery, cell phone message notify, pager notify, do not disturb, and temporary forwarding of messages.
|
 |
If the caller enters an extension they will be prompted to stay on the line while their call is transferred. If you answer you will have the opportunity to accept/reject the call.
After accepting a call you can transfer the caller back
to voicemail or to another extension. If the lines are
busy or not answered the caller will hear the voicemail
greeting for that extension and be able to leave a
message. Or, we can set it so the calls roll into cell
phone voicemail, your preference.
Each new voice message will be e-mailed to the voicemail box user’s e-mail address, so they can click/listen through their desktop computer speakers and/or, we can send a brief e-mail text message to their cell phone, letting them know a new message is waiting. See descriptions below. You can also check messages from any touch-tone telephone.
Voice to E-mail Delivery: With each new message the voicemail box user is notified by e-mail that they have a new message waiting, with an attached audio file of the message so they can click and listen to messages through their computer speakers.
Cell Phone Notification: after the caller has left a message and hung up, the voicemail box will send a brief text message to the mailbox user’s cell phone to let them know a new message is waiting.
Each voicemail box user can pick which message-alert feature would work best for them or, opt for both.
Whether you need one extension or an enterprise
application to unify your staff from across the country,
AccessDirect can fill your needs. Call us or request a
quote and we will send you a written proposal tailored to
your needs. We can have your new service up and
running within 24 hours. |
